Terms and Conditions

This Privacy Policy governs the manner in which Empire State Safety Instructors collects, uses, maintains and discloses information collected from users (each, a "User") of the www.empirestatesafetyinstructors.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Empire State Safety Instructors (ESSI).

Personal identification information

ESSI may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information and license information.

Users may, however, visit our Site anonymously.

ESSI will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

ESSI may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Empire State Safety Instructors collects and uses Users personal information for the following purposes:

·         To improve customer service
User information helps us to more effectively respond to your customer service requests and support needs.

·         To personalize user experience
ESSI may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

·         To improve our Site
ESSI continually strives to improve our website offerings based on the information and feedback we receive from you.

·         To process transactions
ESSI may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

·         To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

ESSI adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL 256-bit secured communication channel and is encrypted and protected with digital signatures.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to this privacy policy

Empire State Safety Instructors has the discretion to update this privacy policy at any time. When updated, the date at the bottom of this page will be changed to reflect the date of the update. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

By accepting these term and conditions, the user agrees to make a non-refundable payment for the services. Reservations are non-transferable. Changes may be made at the sole discretion of Empire State Safety Instructors.

The User also agrees to abide by the following terms:

·        Users will arrive on time. Late arrivals will not be admitted.

·        Users will conduct themselves in a courteous, respectful manner.

·        Users will dress appropriately. Inappropriately attired Users will be denied admittance.

·        The User agrees not to use Cell phones, tablets or other similar electronic devices during classes.

·        User agrees to abide by any additional class rules set by the class instructor.

Violation of any of these terms or condition will result in the User being expelled from the class and the fee for said class is non-refundable.

Refund Policy

Empire State Safety Instructors has a strict No Refund policy. Individuals who miss a scheduled class without prior approval from Empire State Safety Instructors will forfeit their registration fee.  Individuals wishing to reschedule a scheduled class prior to the scheduled class date may be allowed to do so at the discretion of Empire State Safety Instructors. Requests to reschedule a class should be made at least 2 business days prior to the scheduled class date. Any requests outside of this policy will be decided on at the sole discretion of Empire State Safety Instructors

In the event a class is cancelled by Empire State Safety Instructors for any reason, individuals enrolled in the cancelled class will be offered the opportunity to transfer their registration to a future class of their choice. In the event an individual scheduled for a cancelled class is unable to schedule an alternate class date, a refund will be issued. Reasons for cancelling a class include but are not limited to weather, problems with a class site or insufficient class enrollment.

For questions regarding this policy, please contact Empire State Safety Instructors at This email address is being protected from spambots. You need JavaScript enabled to view it. .

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Empire State Safety Instructors

PO Box 16118 Rochester, NY 14616

(585) 754-4206

www.empirestatesafetyinstructors.com

This email address is being protected from spambots. You need JavaScript enabled to view it.